Support Request

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Shipping/Shop FAQ

 What is the status of my order?

You can check your order status by contacting support at support@geminisound.com

You can also connect with us at: (732) 346-0061.

Our Hours of Operation: 9:00 AM - 5:30 PM EST.

When is my credit card charged?

Your credit card will be charged within 24 hours from the time you place your order.

How do I cancel or change an order?

Please contact our support team at support@geminisound.com immediately if you would like to make changes to your order.