Help Center

[SDJ-4000] - FAQ

Before using V-CASE you must make sure software is set to create collection for your specific hardware unit. Under Settings>Devices under "Crea...

[TT-1100USB] Turntable - FAQ

I just bought a belt-drive turntable and am having trouble locating the belt. Where is it?Underneath the platter, there is a metal ring roughly 10 ...

GEM SERIES - Phantom Power (+48v)

All the mixers in our GEM series (GEM-05USB, GEM-08USB & GEM-12USB) feature Phantom Power, also referred to as "+48v". Phantom Power provides d...

[ZRX-S15P] [ZRX-S18P] - FAQ

What is the DSP switch for? The DSP switch offers three EQ presets that control the performance of the ZRX-S15P or ZRX-S18P. How do I use the ...

[V-CASE] Load Traktor Collection in V-CASE Software

This article is intended to help users transition from Traktor to V-CASE software. If you already have a collection set up in Traktor with Beatgri...

[GC-206BTB] Bluetooth Party Speaker - LED Light mode

How do I turn the LED light show on/off?Hold down the MODE/LED SWITCH button on the back of the speaker until lights turn on or off. Hold down agai...

Firmware Downloads

FIRMWARE UPDATER SOFTWARE:(Applicable for SDJ-4000, MDJ Series, GMX Series and Slate Series) Gemini Updater Mac OSX: Download Gemini Updater Wind...

[MPA-2400] - FAQ

My remote control doesn’t work?Make sure the battery in the remote is fully charged and inserted correctly. You may also need to point the remote d...

[GSM][GT] Loudspeakers - FAQ

How do I connect GSM/GT series speaker to my amplifier? There are two ways of connecting the GSM/GT speaker to an amplifier. You can use a 1/4” TRS...

[PMX-10][PMX-20] DVS controls for Virtual DJ

Please note: VirtualDJ will only work with their specific timecodes:VirtualDJ Timecode VinylVirtualDJ Timecode CD/MP3 To get full functionality fr...

[PA-SYS15] How do I connect my speakers together?

In the PA-SYS15 package, one speaker is power and the other one is passive. Connect your speakon cable to the amp out on the powered speaker and th...

[V-CASE] Load Rekordbox Collection in V-Case Software

This article is intended to help users transition from Rekordbox to V-CASE software. If you already have a collection set up in Rekordbox with Beat...

I Have A Powered Mixer...Can I Hook Up My Powered Speakers To It?

No. If your mixer is powered and sending an amplified signal, you will need to use passive speakers to properly operate your setup. Some powered m...