• For the majority of our speakers that come with a remote, the IR sensor is located in the front grill area of the speaker.
  • Most of our remotes are shipped with a plastic spacer in the battery compartment, this will need to be removed in order to use remote control.

To ensure remote control is working properly follow the following steps:

  • Confirm that the remote control has a working battery installed.
  • Point remote at front of speaker when using the controls.

If this doesn't solve the issue, please don't hesitate to reach out to our team of experts:

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