Cannot connect my bluetooth device to my speaker
- Ensure your unit is in Bluetooth mode.
- Each unit is unique in its own way, refer to your user manual on how to get into Bluetooth mode.
- Ensure your volume levels on your speaker and Bluetooth device are set to the appropriate listening levels.
- Ensure another Bluetooth speaker isn't already connected to your media player.
- Ensure another media player isn't already connected to your Bluetooth speaker.
- Make sure your Bluetooth media player (Smart Phone, Tablet) is receiving Bluetooth signals.
-Attempt to pair once these steps have been taken.
Further Technical Support
Whether you are a customer or dealer, if you already own a Gemini product, or if you just have pre-sales questions, the Gemini technical support team is available to help! Visit the link below to connect with any of the following support options: phone support, email support.