Cannot connect my bluetooth device to my speaker

- Ensure your unit is in Bluetooth mode.

- Each unit is unique in its own way, refer to your user manual on how to get into Bluetooth mode.

- Ensure your volume levels on your speaker and Bluetooth device are set to the appropriate listening levels.

- Ensure another Bluetooth speaker isn't already connected to your media player.

- Ensure another media player isn't already connected to your Bluetooth speaker.

- Make sure your Bluetooth media player (Smart Phone, Tablet) is receiving Bluetooth signals.

-Attempt to pair once these steps have been taken. 


Further Technical Support

Whether you are a customer or dealer, if you already own a Gemini product, or if you just have pre-sales questions, the Gemini technical support team is available to help! Visit the link below to connect with any of the following support options: phone support, email support.